bdbje's Privacy Policy

1.1 What You Provide Directly

During account registration and use of our services, you may provide us with the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bank account, bKash, Nagad, Rocket, or Upay details (for payment processing only)
• Copy of national ID card or passport (when identity verification is required)
• Your preferences and preferred language of communication

1.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Page visit time and session duration
• Click and navigation patterns
• Information from cookies and similar tracking technologies

bdbje uses your information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Payment processing: For secure processing of deposits, withdrawals, and transactions.
• Customer support: To resolve your questions and issues promptly.
• Security: To prevent fraud, deception, and unauthorized access.
• Age verification: To ensure that only individuals aged 21 or above are using the service.
• Service improvement: To improve platform performance and user experience.
• Legal compliance: To comply with applicable laws and regulations.

bdbje does not sell your personal information to any third party. However, information may be shared in the following circumstances:

3.1 Service Provider Partners

Minimum necessary information may be shared with trusted third-party organizations for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical infrastructure management. These organizations operate under our guidelines and are also bound to follow strict privacy policies.

3.2 Legal Requirements

Information may be disclosed where necessary to comply with court orders, lawful requests from government authorities, or applicable law.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the relevant parties. We will notify you in advance if such a change occurs.

bdbje uses industry-standard security technologies and practices to protect your personal information:

• SSL/TLS encryption: All communication between your browser and our server on our website is protected by SSL encryption.
• Data encryption: Stored sensitive information, especially payment and identity-related data, is kept in encrypted form.
• Access control: Only authorized personnel can access your information, and they are bound by confidentiality agreements.
• Regular security audits: Our systems undergo regular security testing.
• Firewall and monitoring: Advanced firewall and real-time monitoring systems are in place to prevent unauthorized access.

Please keep in mind that no transmission of information over the internet can be guaranteed to be 100% secure. To keep your account secure, use a strong password and never share it with a third party.

The bdbje website uses cookies and similar technologies. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential cookies: Essential for maintaining login status and keeping payment sessions secure.
• Functional cookies: To remember your language preferences and other settings.
• Analytical cookies: To analyze and improve platform usage.

5.2 Cookie Control

You can disable cookies in your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

We retain your personal information for as long as:

• Your account is active and service provision is ongoing,
• It is required to meet legal obligations,
• It is needed to resolve disputes or establish legal claims.

After an account is closed, all personal information beyond legal requirements will be securely deleted or anonymized within a reasonable time.

As a bdbje user, you have the following rights regarding your own information:

7.1 Access and Correction

You can request to view your stored personal information from us at any time. If any information is incorrect or incomplete, you can request a correction.

7.2 Deletion Request

Beyond legal obligations, you may request that your personal information be deleted. However, information related to an active account or ongoing transactions may not be immediately deletable.

7.3 Objection to Processing

In certain circumstances, you may object to the processing of your information. Contact us at any time to opt out of marketing communications.

7.4 Data Portability

You may request to receive your information in a structured, commonly used format.

bdbje's services are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.

If a parent or legal guardian believes that a child has used our platform without permission, please contact us immediately at [email protected].

Our servers and technology infrastructure may be located in various countries. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that the relevant parties maintain equivalent privacy protection standards.

bdbje may change or update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through the platform. The updated policy will take effect from the date of the change.

Continued use of the platform after a policy change will be considered your agreement to the updated policy. The latest policy will always be available on this page.

If you have any questions, concerns, or complaints about this privacy policy or your personal information, please contact our support team:

• Email: [email protected]
• Live chat: Available 24/7, in Bengali and English

We take all your requests and complaints seriously and will try to respond as quickly as possible.